More information to come.
Merrie Kay Hagemann, MSW, CSW
As Social Services Director, Merrie Hagemann brings a deep sense of caring to all of her work. She helps residents and their families understand options and sort through the myriad of paperwork and decisions. She began with Carmel Manor in 1986 as the Personnel Director; she also served as the Admissions Director for 12 years before stepping into her current role. She has a Bachelor’s degree in Organizational Leadership from Northern Kentucky University and a Master’s degree in Social Services from University of Kentucky. Merrie was a ballroom dancer for 25 years, and she still loves to sing and dance.
Sister Alice Webster
Sister Alice Webster has been with Carmel Manor since 2011. Previously, she was an Admissions Director, and then Wellness Nurse, at Lourdes Noreen McKeen Residence in West Palm Beach, FL. She has an Associate’s degree in human services and an LPN nursing degree. Sr. Alice frequently gives tours of Carmel Manor, and is often the first point of contact for families. She loves being in a profession where she gets to help people. Originally from Boston, she is known for her Boston accent and beloved for her sense of humor.
Activity Director and Volunteer Coordinator
Mary Fetick started at Carmel Manor in 2013, after holding positions at American Airlines and St. Margaret Hall. She plans all of the activities at Carmel Manor and trains and organizes all of the volunteers. Mary loves making people smile and is known to break into song at any given moment (she’s a fan of Broadway musicals). She has a Bachelor’s degree in history from Bellarmine College, and took advantage of her time at American Airlines to visit many countries in the world.
Human Resources Director
Jason Dew has been the Human Resources Director since 2013, and is responsible for managing personnel resources for all Carmel Manor employees. He had previously worked as a cook and dietary aid at Carmel Manor on and off for about seven years. Jason received a degree in Business Management from Cincinnati State University. What he loves about his job is that he gets to help employees love their jobs—which helps them give the best quality care to Carmel Manor residents. He and his wife have two children, which he credits with bringing joy to his life every day.
Director of Environmental Services
Sobrina Robinson comes to Carmel Manor with over 13 years in the restaurant industry where she honed her customer service skills, playing on her strengths and love of working with people she transitioned into environmental services management and training. Sobrina has been an Environmental Service Director for over 3 years. She enjoys working with the elderly, her goal is to put a smile on the resident’s faces. She really enjoys making sure the residents “home” is clean for them and for when the family comes to visit. When she’s not working she enjoys spending time with her husband and their 5 children, they might be attending one of her children’s activities or watching University of Kentucky basketball, the Tampa Bay Buccaneers or just relaxing and listening to music.
Jim Pilaia joined Carmel Manor in 2013. He oversees all maintenance (including plumbing, electrical, and general) and works to ensure a safe environment for staff and residents. One of Jim’s favorite parts of his job is listening to the stories of residents. When not working, Jim enjoys spending time with his family, riding motorcycles and working on cars.
Tony joins the Carmel Manor team as Development Director. His prior experiences were at the Covington Latin High School, The Talbert House and Northern Kentucky University. Tony has been a resident of Ft. Thomas for 35 years. His wife Paula is retired from L’Oréal, and he has two sons Anthony, who is in Sales Support for General Cable and Michael who is a PharmD for Walgreens in NKY. His daughter-in-law Jessica is an Elementary 2nd grade teacher. His interests are God, Family, Golf, Sports, Cars and anything outdoors.
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